Upon the successful launch of “Your Car, We Care” Care Policy, CFAO Equipment Ghana Ltd is now introducing a virtual assistant chatbot, named Charles.

The introduction of this new chatbot, Charles is in line with the “Reachable anytime” commitment under the Care Policy introduced a couple of months ago mainly to ensure existing and potential clients’ experience a renewed spirit of customer care from CFAO.

All existing and potential clients can now simply save Charles’ number, 0242 426 429 and message him on WhatsApp any day and at any time for information on CFAO’s full range of products and services.

Interacting with “Charles” provides clients with a limitless opportunity to explore CFAO Equipment Ghana Ltd and CFAO Ghana Ltd in depth. In just 3 steps, clients can easily; request a quotation for a heavy duty equipment or vehicle, lift or tyres, book for a live demo, book an aftersales service appointment or even learn more about our special offers and promotions available each month.

This new initiative makes CFAO the first automobile company in Ghana to introduce a 24/7 end-to-end support messaging application that requires zero human intervention.